Reference

Terms and Conditions for Your rajapool login Account

Before you open an account or make a deposit via DANA, OVO, or GoPay, take a moment to read through what applies to your use of this platform.

Account eligibility applies where local law permitsDANA, OVO, GoPay payment terms includedAccess subject to Indonesia regional rulesAccount security responsibilities outlinedChanges to terms notified via account
rajapool login Terms and Conditions for Your rajapool login Account
KEAMANAN DAN DATA AKUN

How We Handle Your Account Data and Security

Account Data Retention

We retain your account information for as long as your account remains active and for a period after closure as required by applicable rules. You can request a summary of what we hold at any time via support.

Cookie and Session Policy

We use session cookies to keep you logged in and to remember your preferred wallet — DANA, OVO, or GoPay — across visits. You can manage cookie preferences from your browser settings without affecting core account access.

Login and Access Security

Every login goes through OTP verification tied to your registered mobile number. If you notice unfamiliar access, use the account lock option in settings immediately and contact support through live chat.

Requesting Changes to Your Data

To update or correct personal information on your account, submit a request via live chat or email with your registered details. We verify identity before making any changes to keep your account secure.

KONTAK KEBIJAKAN

How to Reach Us About These Terms

Live Chat Support Open the live chat window from your account dashboard to ask about any clause in these terms. Our team handles policy questions alongside account and payment queries around the clock.
Email for Policy Requests Send detailed queries — including requests to review or update your account data — to our support email. We aim to respond within one business day for Indonesia-region accounts.
Account Help Centre The help centre inside your account covers common terms questions: what counts as a policy breach, how wallet verification works for DANA, OVO, and GoPay, and how to request account closure.

Common Questions About Our Terms

These are the questions we hear most often about how our terms apply to your account, your payments, and your rights as someone who uses rajapool login. If your question is not here, live chat is the fastest path to an answer.

Yes. Whether you top up via DANA, OVO, or GoPay, the same account terms apply. Each wallet's own service rules also apply separately on their side of the transaction.

We may suspend or permanently close an account that breaches these terms. Serious breaches — like sharing login credentials or submitting false identity documents — are handled with immediate account restriction pending review.

Yes. Contact us via live chat or support email with your account details. We will confirm your identity and provide a summary of the data we hold within a reasonable timeframe.

We post an update notice through your registered account when terms are revised. The date of the latest version is shown at the top of this page. Continuing to use the platform after a change means you accept it.

Access depends on what local law permits in your region. These terms apply where the platform is accessible under local law. Check the relevant rules in your area before opening an account.

Submit an account closure request through live chat or the help centre. We will confirm any pending GoPay, OVO, or DANA withdrawal before processing the closure and removing your active session.